Tuesday, March 27, 2018
Went snowboarding here for the first time with my boyfriend in late March (thanks to some recent snowfall) and had a great time. Perfect for intermediate riders with its many blues (many of which were long, which is our favorite kind of trail). Also family-friendly, we saw a number of little kids riding and skiing fearlessly with their families. Conditions could not have been better--snow was soft and temperatures were just right. We even saw some flurries that night. Well lit for night riding/skiing and folks.
Staff were friendly, especially Tim who helped us with the snowboard rentals. He went out of his way towards the end of the night to give us tips and advice/guidance on snowboard equipment. We ended up buying some used snowboard equipment for a good price, which was the cherry on top of a great day. Only disappointing experience was with our initial lift ticket pickup from an outside booth window. The staff didn't give any indication that her system wasn't working for online orders so many of us waited in this line only to be directed in a bored manner that we can only do it inside, where there was another line. She didn't even try to help--totally willfully unaware of the customer perspective/experience. Super lame. But that was it for the 'needs improvement' (and the fact that the snowboard rentals were definitely in a worse space than the ski rentals haha).
Will definitely be back next season! And it really is a trip from Boston, which makes it even better.